Hi all, Yamaha (the local store) has in my opinion tried to take away long term clients from me, by offering them free service for tuning and regulating. The only problem is that there tuner fits the words "tooner" to a T, so the ones that can hear are most unhappy with his work (i.e. piano "tuned"--some notes at A435 and some at A450). I did used to work for the owner and was immediately cautioned "not to do "too much". I do believe that people who buy a new piano deserve to have it correctly regulated. On two occasions the National dealership in Canada has replaced keyboards for my clients "behind my back". In both cases the tech did sloppy work, which I then had to clean up for the client. This tech is now back in town advertising he is recommended by Yamaha. The problem is that I believe that people when purchasing pianos should look at all instruments available and should buy a piano that they enjoy the sound of. If it happens to be a Baldwin, or a Yamaha or some other brand then that's what they should buy! Regards to all, Don Rose, dlcwest.com
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