Service scheduling software?

[Don Mannino]

Bill Spurlock wrote:

>>We're looking into making the change from writing all our appointments on a
large wall calender, to doing them with a computer scheduling program<<

It's hard to learn to use, but Ecco Pro will do all you'd like. It will run
simultaneously on multiple computers over a network, and a syncronized copy can
be run on a portable computer, with simple and safe syncronizing of all the
multiple copies when you get home.

It will also export data pretty well, so you should be able to dump information
fairly easily into your database. Better still, Ecco could be used as your
customer database as well, if you want - you can set it up for reminders, with
names appearing on a list when they are due for a tuning.

The calandar view can be daily, weekly, monthly, or yearly. The amount of data
showing on the calandar depends on your screen resolution - a fair number of
lines will show in the monthly view at 1024x768, but standard VGA won't show but
2 or 3 truncated lines.

If you keep your customer records in Ecco, you just drag their name from the
phonebook list onto the time slot on the calandar, and all the info is ready to
go. Printout's for the day's appointments can be formatted as you like, and it
could even create separate printouts for each of you if you want - the program
is amazingly flexible.

But, I repeat, hard to learn. No programming, just lots of configurating and
learning how to operate things.

Greetings to all from Japan, BTW. If anyone has a question for me about the
Kawai factories while I'm here, drop me a note. I'll be here through Monday
Night.

Don Mannino, RPT (in Hamamatsu)
74473.624@compuserve.com