Buzzes (trouble shooting policies)

Dan Squire djws@hti.net
Sat, 25 Nov 1995 09:26:14 -0600


>>them, and sometimes it is the dreaded call back situation where the
>>client calls to inform you of the buzz that *you* caused somehow
>>last time you tuned the piano. (I really hate that one).
>
>I've lost clients over their embarassment on than one. One lady gave me an
>earful for 10 minutes over the phone about how her new Steinway was "ruined"
>when I'd tuned it the day before. After I pulled the child's small toy out
>of a soundhole...
>
When I was a kid I  put rocks and cigarette butts in my Mom's new Baldwin L.
I got a real kick as my Mother and I watched the piano tuner remove those
little noise making rocks and stinky cigarette butts.

Dan Squire




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