Hi All, The recent thread on buzzes reminds me of all the time I have spent trouble shooting unwanted sounds. Unfortunately much of that time has been unpaid, because I have not been able to form any kind of consistent pricing policy for trouble shooting. Most of my encounters with buzzes are part of other work I have been hired to do such as tuning, voicing, regulation, etc.. most clients have *not* hired me specifically to fix the buzzing, but will mention it as an aside, sometimes I notice it before them, and sometimes it is the dreaded call back situation where the client calls to inform you of the buzz that *you* caused somehow last time you tuned the piano. (I really hate that one). I have always had a problem in the area of charging for work where I am not sure what the actual time involved will be, and in some cases if I will be completely successful in solving the problem, (or the only real solution is more involved and/or expensive than your client wants to persue. What are your pricing policies for the following: Hired directly to fix buzzes or other unwanted sounds? Client mentions buzzes or other unwanted sounds as an aside after hiring you to do other work? You find/notice unwanted sounds? You find the cause but the repair involves more work than your client wants to persue? You fail to find the cause of the unwanted sound? I would appreciate any thoughts or policies you have regarding these situations, in terms of both client communication-information and pricing. Thanks, Scott Scott E. Thile, RPT Piano-Instrument Technician Department of Music,Murray State University ------------------------------------------------------------------ P.O. Box 9, Murray, KY 42071, Ph: 502-762-4396 Email: sethile@msumusik.mursuky.edu
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