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John Minor jminor@ux1.cso.uiuc.edu
Sat, 11 Nov 1995 23:47:58 -0600


On Sat, 11 Nov 1995, C. Mike Swendsen wrote:

> Hi Larry
> In my practice I make it a point to do estimates free, and I think most
> other pianotechs do as well.  In most other trades the estimates are free.
> I do charge however; for an appraisal and sometimes thats all the people
> want so I discuss with them on the phone what it is that they want and let
> them know that an extimate can possily bring in a paying job but if there is
> no chance of my getting money for my efforts then they should expect to have
> to pay.

      I beg to differ. My explanation to a customer once was to say:
"I once did *5* "free" estimates in one day!!!" They get the picture...

John Minor
University of Illinois




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