Steinway Parts Inquiry

[John Musselwhite]

The following message is forwarded by the request of Michael Mohr of the
Steinway & Sons Factory in New York in reference to the previous post about
Steinway Parts Inquiry.

 _ _ _O_/_ _C_u_t_ _H_e_r_e_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
         O \
 Mon, 10 Jul 1995 13:14:38 -0700

In 1992 an order was placed for Hamburg hammers glued to shanks
and flanges.  The initial order was not bored for a Hamburg piano
but was filled for a New York piano.  This was a mistake.  Since the
hammers were bored and tailed, and hung to shanks in New York,
the price was $822.  If the tailing, boring, and hanging were done in
Germany the labor costs would have been much greater, and
therefore we always suggest that technicians consider having New
York do the needed labor on the requested Hamburg parts.  When
the Hamburg boring schedule was followed the order was satisfied.

Piano parts distribution follows the same territorial boundaries as
does the sales (dealers) distribution of pianos.  New York fills all
parts requests for North and South America, even for Hamburg
pianos.  Hamburg handles parts and orders even for New York pianos
in the European market.  Purchasing a Hamburg Steinway in the
States is much more costly than a New York Steinway.  The same is
true for a piano's component parts, such as hammers.

The recent quote for Hamburg hammers glued to Hamburg shanks
and flanges with all labor being provided in Germany is correctly
quoted at over $1600.  Again we would suggest, as in 1992, that the
hammers and shanks be Hamburg, bored for a Hamburg piano, but
the labor be New York.  The price quote in this case would be
$1102.

It is important that the factory knows whether we are being asked to
bore and mount a set of hammers for a New York or Hamburg
Steinway.  we suggest that in either case, the technician consider
having the New York factory provide the needed labor, rather than
overseas - which would be financially more equitable and therefore in
their best interest..... which is hardly cruel.

Michael Mohr
Director of Customer Service
Steinway and Sons

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         O \

John Musselwhite, RPT               Calgary, Alberta Canada
musselj@cadvision.com              sysop@67.cambo.cuug.ab.ca
The Calgary Exhibition and Stampede - July 7-16, 1995
http://www.calgary-stampede.ab.ca/


                      PIANOTECH Digest 93

Topics covered in this issue include:

  1) RE:More Agraffes
      by Michael Wathen 556-9565 <Michael.Wathen@UC.Edu>
  2) Re: SUBSCRIBE
      by Kam544@aol.com
  3) -------------ORIGINAL POST----------
      by PSLOANE@OCVAXA.CC.OBERLIN.EDU
  4) Young-Chang
      by MDS@LNS62.LNS.CORNELL.EDU
  5) $$$$$$$$$$$$$$$$$$
      by phillip c sloffer <psloffer@indiana.edu>
  6) Re: Action Geometry (light hammers)
      by johnsond@stolaf.edu (Dennis Johnson)
  7) Re action Geometry
      by PSLOANE@OCVAXA.CC.OBERLIN.EDU
  8) Re: This and That
      by Paul Kupelian <kupelian@Oswego.Oswego.EDU>
  9) Re: -------------ORIGINAL POS...
      by BJFine@aol.com
 10) Re: Young-Chang
      by musselj@cadvision.com (John Musselwhite)
 11) Re: More Agraffee
      by BDeTar@aol.com
 12) Re: piano tuning studies
      by BDeTar@aol.com
 13) Re: Tough jobs.
      by BDeTar@aol.com
 14) over damper aka squirel cage
      by Henry Brugsch <henry@g0gku.demon.co.uk>
 15) Re: More Agraffes
      by BDeTar@aol.com
 16) Pleyel Help
      by BenGPS@aol.com
 17) Center Pin Lubricant
      by Henry Brugsch <henry@g0gku.demon.co.uk>
 18) Re: Pleyel Help
      by Vince Mrykalo <REEVESJ@ucs.byu.edu>
 19) Re: More Agraffee
      by MILCAM1@delphi.com
 20) Re: Young-Chang regulating specs
      by Don_Mannino@yca.ccmail.compuserve.com
 21) Re: Young-Chang
      by BDeTar@aol.com
 22) RE: Wippens, Rep springs
      by BRENT.FISCHER@asu.edu
 23) Re: More Agraffee
      by Wippen@aol.com
 24) Re: HammerWt/Tone
      by HartmanCJ@aol.com
 25) Journal
      by HartmanCJ@aol.com

----------------------------------------------------------------------

Date: Tue, 11 Jul 1995 07:32:29 -0500 (EST)
From: Michael Wathen 556-9565 <Michael.Wathen@UC.Edu>
To: pianotech%byu.edu%external@beta.uc.edu
Subject: RE:More Agraffes
Message-ID: <E61ZVVQAWVJF*/R=UCVAX/R=A1/U=WATHENMJ/@MHS.byu.edu>

I visted the machine shop for Areospace Science here at my
school. I showed my problem to the fellow in charge.  He looked
through some charts then told me that the thread size of my
agraffe was not available in Helicoils.  The agraffee was 1/4" by
36.  He believes that a good epoxy should do the job.  So it was
agreed that we would proceed with epoxy if that doesn't work then
he will reduce the shank of the agraffe slightly then cut new
threads on to it in a dimension that will correspond to a
Helicoil that is available.

Michael Wathen