While poorly-handled rollouts certainly happen a lot more than they ought to, by no means is it a universal phenomenon. I've seen and participated in plenty of fairly-well- to very-well-handled rollouts of major software upgrades as well as total changeovers like the one we are experiencing here. Paul Bruesch Stillwater, MN On Fri, Mar 11, 2011 at 3:43 PM, Israel Stein <custos3 at comcast.net> wrote: > David, > > And with your words below I agree 100%. The rollout of this new setup was > very poorly handled - and had some more thought or effort were put into > advance information, justification and tutorials ahead of the rollout, a lot > of this hue-and-cry could have been avoided. But, Susan tells me, that this > is the way it always happens - even in large corporate settings. The people > who have been working with the setup and testing of the system and the > executives in charge are so very familiar with it and so sure that its use > is easy and intuitive that they can't conceive that someone who comes into > it cold wouldn't be able to just pick it up and run with it. Just another > very human foible... > > Israel Stein > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/caut.php/attachments/20110311/053c0d71/attachment.htm>
This PTG archive page provided courtesy of Moy Piano Service, LLC