[CAUT] boston comments

[Jeff Tanner]

In Jeannie's defense, "full in-home concert prep to the customer's satisfaction" definitely implies "whatever it takes to satisfy the customer".  It's the dealer's ignorance that is taking center stage here.  Add the urban legend introduced by early dealers of certain Asian makes that they don't require ANY dealer prep, you can deliver them to the customer's house in the crate and not even need to tune them for years, and you have a full blown case of ignorance being purported.
Jeff
  ----- Original Message ----- 
  From: Mike Kurta 
  To: caut at ptg.org 
  Sent: Tuesday, November 17, 2009 3:25 PM
  Subject: Re: [CAUT] boston comments


      Well, again the old bugaboo raises it's head:  making assumptions.  The dealer made the first one by thinking Jeannie could do everything within his four hour time frame.  He also assumed the piano wouldn't need more than that.  
      Jeannie also assumed that she had "carte blanche" to do whatever was needed regardless of the time spent, and would be paid for it.   Too many assumptions......
      Mike Kurta
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/caut.php/attachments/20091117/e03ecebe/attachment.htm>