Hi Chris It's the shock that triggers the "too smooth" comment. And if one were a concert artist traveling around the world playing on a variety of Steinway's and other available variable condition instruments you might not want to get "too used to" practicing on a piano that essentially performs better than what is available in the field. It's all relative. Chris Grin... you have a point I suppose. On the other hand... I just did a hammer replacement on a D here in town just before the big International Festival http://www.fib.no/ . Did a very nice and very precise action balancing and did all the usual polishing of the key pins, rebushing with teflon powder worked into them... slick as silk and smooth/even as can be. Did about my best to date voicing work as well. First up was Kathryn Stott / Truls Mørk. I have never had an artist seek me out after a concert before, but as I went down to pick up my tools after the concert Ms. Stott spotted me and came quickly all the way down from the other side of the basement in the concert hall... about 100 meters and thanked me for doing such a wonderful job preparing the instrument. Took me quite off guard actually. So... perhaps it kinda depends on the artist a bit as well. She was in any case tickled pink with as smooth a touch / response as I can make an instrument. That said... I guess if I was to first have to suffer a complaint.... your "too smooth" one is the one I'd best like to have :) Cheers RicB
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