> This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ---------------------- multipart/alternative attachment I think that customer deserves a cash refund, and the =B3second tech=B2 should be held up to public ridicule. JMHO. Ken Z. --=20 Ken Zahringer, RPT Piano Technician University of Missouri School of Music 297 Fine Arts Bldg Columbia, MO 65211 573-882-1202 cell 573-489-7529 On 11/17/04 8:28 AM, "llafargue" <llafargue@charter.net> wrote: > I was recently called out to a 7=B9 grand with a buzz. Names and brand wil= l be > withheld to reduce my stress level. It turned out to be the back duplex. > There was so little bearing at the aliquot that the strings could be move= d > back and fourth with a finger nail. After much searching, I finally foun= d, > (and a local tech who works on these a lot suggested/confirmed) that when= the > humidity went up, the strings touching the aliquot were raised enough to = buzz > (at center of piano, around F3). I called the factory and the tech said, > sounds like a bearing problem, plate position problem, etc. Send it back= , > we=B9ll send another. I did. Then, when the 2nd piano came in, it had the= same > bearing problem, so I stopped, did not prep, just called the factory. Th= e > dealer then called a second tech out who threaded a strip of felt through= the > back duplex to prevent any ringing at all. What effect does this have on= the > sound, etc. I figure, if it was designed to ring, it should. Was this a= good > solution and an ethical handling of the customer, who paid around $28,000= ? > Thanks. =20 > =20 > Lance Lafargue, RPT >=20 > LAFARGUE PIANOS >=20 > New Orleans Chapter, PTG >=20 > 985.72P.IANO >=20 > llafargue@charter.net >=20 > www.lafarguepianos.com <http://www.lafarguepianos.com> >=20 > =20 >=20 > =20 >=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/caut.php/attachments/d0/0d/f7/ea/attachment.htm ---------------------- multipart/alternative attachment--
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