Steinway L anomaly

Dale Probst wardprobst@CST.NET
Fri, 2 Apr 2004 08:15:28 -0600


Jim,
If the board is touching the bolt as you suspect, the quickest way I
have found is to insert a saw blade through the hole from below with the
teeth pointing down to alleviate tear out. I usually use a hacksaw blade
and put a piece of tape on the side that will contact the nose bolt to
prevent scratching. A bit more tape acts as an upstop to prevent
altering the stringing scale and the rest makes a nice handle. Usually
you have to customize the blade a bit to fit. The bolt acts as the guide
for the saw and the width of the blade provides the clearance factor
needed. Eye protection is a good idea under the piano.
Best,
Dale
Ward & Probst, Inc. 
Dale Probst,RPT & Elizabeth Ward,RPT
Wichita Falls, TX
wardprobst@cst.net
 

-----Original Message-----
From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of
Jim Harvey
Sent: Thursday, April 01, 2004 2:14 PM
To: College and University Technicians
Subject: Steinway L anomaly


Hello folks,

I need some sage advice (or best guesses) from the Steinway guru's.

Steinway L, #498954, previously serviced several times, the last time
being 12/05/03. A pitch adjustment of 9 cents was done. The environment
at that time was temperature of 67 and RH at 35%. These values are quite
consistent over the four calls since getting the client, with the
exception of the slight pitch raise.

The day -after- the last tuning, I got a call that the piano was making
strange noises. Since I was across the street with another client at the
time, a return call was easily done.

The client admitted that he had played the piano after the tuning, and
everything was fine. The next day, the noises began. Figuring a paper
clip, lamp rattle, forgotten tool (me?), etc., I assumed it would be a
straight in/out deal.

No such luck. In octaves 5~6 (crossing the scale break) there is an
obnoxious sound on certain notes. It requires at least a medium to mf
blow to generate the sound, and that sound could best be described as a
"grunt". The last time I heard this characteristic sound was on a
vertical, whose soundboard was lose from the liner.

Cursory checks (including crawling under and scraping wood shards and
glue sizing from the soundboard perimeter) did nothing. Ditto touching
things... well, I won't go into an entire check list.

Further inspection topside revealed that the nose bolt for the
bass/tenor strut seemed to be touching the cutout in the soundboard.
Unfortunately, this was only a visual thing since I didn't have any type
of feeler to verify this from above or below. The bolt also seemed to be
leaning, with a rake slightly toward the player and favoring the bass. I
don't normally pay a lot of attention to this type of thing unless there
is cause to do so. This was one of those times.

I'm open to any, and preferably alternate ideas. However, if this nose
bolt is the noise culprit, it generates a bunch of questions for me.

Questions like:
(1) has it always been that way?
(2) why is it leaning (factory expedient via sledge hammer?)
(3) could the results of a 9 cent pitch raise cause -just- enough board
movement to hit the "magic" spot between board and bolt?
(4) how does one "fix" something like this without excessive
trauma/expense?
(5) is the easy way out (get several bass strings out of the way;
file/rasp) a fix or a Band-Aid? Instinct tells me the bolt should be
straight and centered.
(6) why is the noise generated by higher frequencies? (this one is more
or less rhetorical)

I reluctantly admitted to the client that I was out of ammunition at the
time, but am scheduled for another call soon. Since I've heard nothing
more from the client, I'd like to think that whatever caused the problem
has gone away as mysteriously as it appeared! Either way, I need to be
prepared to do... something.

-- 
Regards,
 Jim                          mailto:harvey@greenwood.net

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