help now, SVP

[John Minor]

According to Glori at Steinway they are too busy to assemble the hammers
on shanks/flanges these days and won't sell them.

John Minor
University of Illinois


On Tue, 12 Sep 2000, Carol R. Beigel wrote:

]If this "supplier" intends to remain your "favorouite" parts supplier, they
]better shape up their act!  Call and talk to them.  11-25 swings if
]ridiculous - and for a D no less!  I take it you are also replacing the
]hammers.  Doesn't Steinway sell the whole bit, shanks, flanges and hammers
]already assembled and ready to  install?
]
]Carol Beigel
]
]----- Original Message -----
]From: Mark Cramer <cramer@BrandonU.CA>
]To: <caut@ptg.org>
]Sent: Tuesday, September 12, 2000 12:39 PM
]Subject: help now, SVP
]
]
]> Dear list,
]> I've just received a second set of shanks/flanges from my favourite parts
]> supplier, for a D that should have been on stage two weeks ago.  The first
]> set was too loose, and returned.  The second set  is worse.
]>
]> I am reluctant to re-pin a brand new set of shanks (all!), and turn them
]> immediatley into a "used" set.  I had just given the original (1988) S&S
]> their "last" pinning (2 years ago), carefully balancing friction within a
]> gram, section to section.  I loathe having to take one "pinning" out of
]the
]> "performance" life of this set, "right out of the box!"
]>
]> Replacement flanges for other instruments (including S&S) have been just
]> fine (sortable for even friction).  Was I spoiled, or should I expect
]> quality parts from a quality supplier?
]>
]> FYI, the tightest flange of this set swings 10-11 times with replacement
]> hammer #01, and 19-20 times with hammer #65!
]>
]> I have a performance piano to put back in service, any advice?
]>
]> much thanks,
]> Mark Cramer, RPT
]> Brandon University
]>
]>
]>
]>
]>
]