Greetings, There are some things that a tech can do to assist in a selection without getting caught in the line of fire later. A tech can help the decision makers judge by pointing out the tonal developement that the hammers produce. Does the sound get increasingly brilliant with additional force, or does it have that on/off switch response that a lot of lacquer seems to give? Notice the height of the hammershanks off the rest felts and Is the keydip like they like it? maybe compare several candidates on touch only, and then on sound, only. ( I know it is difficult to separate the two, but it will get them to analyzing the components of response between the pianos). How about the mid-range's progression to the 5th and 6th octave? is it smooth or do you notice a break? I think the tech could be of assistance by asking a lot of questions of his employers as THEY make the decision of which piano is right for them. Regards, Ed Foote
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