Offensive Email Reply

[John Minor]

I've taken the liberty of forwarding the offensive email to the postmaster
at the originating provider. Below are the automated responses.

John Minor
----------------------

>From autoresponder@hotmail.com Tue Aug  4 10:40:23 1998
Date: Tue, 4 Aug 1998 08:31:15
From: Hotmail Customer Support <autoresponder@hotmail.com>
Subject: Automated Response from Hotmail Customer Service

Thank you for emailing Hotmail Policy Enforcement (Abuse). The
Hotmail Terms of Service (TOS) forbids email abuse, and we strictly
enforce the TOS. 

We also employ tough unsolicited bulk email (aka "spam")
counter-measures:

1. We LIMIT the number of individual recipients allowed per each email
message, making Hotmail ineffective for sending "spam."
2. We do not allow numeric characters at the beginning of an email
address. Any Hotmail Login Name beginning with a NUMERIC character is a
forgery.
3. We include the field "X-Originating-IP: [xxx.xxx.xxx.xxx]" in the
header of each email message that is delivered via our system. If an
email message doesn't contain this field in its full headers, it DID
NOT come from Hotmail. 
4. We maintain a FULL login IP history for each Hotmail account. 
5. We BLOCK our relay hosts so "spammers" can't use them.
6. We have been successful in taking legal action against senders of
unsolicited bulk email who forge Hotmail addresses. 

Hotmail Wins Another One in War Against "Spam":
http://www.hotmail.com/cgi-bin/pressrel.cgi?from=corp&content=pressnosp
am3

Hotmail Supports Anti-Spam Smith Bill:
http://www.hotmail.com/cgi-bin/pressrel.cgi?from=corp&content=pressnosp
am4

We do not recommend replying to "Remove" addresses, as this only
confirms that your email address is active, and directs more unwanted
email to your account. Clicking a URL embedded in an unsolicited
message may reveal your Hotmail address to that Web site. 

If you are writing to report unwanted, abusive, or fraudulent email,
please note that you MUST include the complete, unedited content of the
email message in question, along with the full, unedited message
headers. Email programs often display short headers. To display the
full headers, please consult your email program's help system.  

If you are reporting abuse from a non-email source, such as ICQ, chat,
or Usenet, you must include the following information in your message:
1. The media involved (chat, ICQ, Usenet, etc.)
2. The Hotmail account involved
3. The content of the offensive or unsolicited message
4. Any user information

We will reply to you regarding your concern as soon as possible. 

You may also reach the Department of Policy Enforcement by telephone at
(1)(408) 222-7011 Monday-Friday from 8a.m. to 6p.m. Pacific time.

The Hotmail Department of Policy Enforcement is dedicated to
eradicating spam, one villain at a time.

DO NOT reply to this message. Any messages sent to this address
(autoresponder@hotmail.com) will be deleted.
-------------------------------------------------------------------

#2



>From postmaster@juno.com Tue Aug  4 10:39:27 1998
Date: Tue, 4 Aug 1998 11:32:14 -0400 (EDT)
From: postmaster@juno.com
To: jminor@uiuc.edu
Subject: Your report to Security and Abuse 


Thank you for contacting Juno's Security and Abuse
Department.  This address is for reporting abuses of the
Juno service.

We have received your message and are currently investigating
your complaint.

Juno does not tolerate spam and strictly enforces the terms
of its Service Agreement.  The Juno Service Agreement
prohibits the use of Juno accounts to send, or receive
replies to, unsolicited commercial e-mail (spam).  It is
Juno's policy to terminate any accounts used in this way.

Please know, however, that the vast majority of spam that
appears to come from a Juno account actually comes through
another e-mail provider, with the Juno address having been
forged into the message header by the spammer.  (We are
pursuing legal action against a number of individuals and
companies we believe are responsible for such forgeries.) 

If you wrote to report that you received an unwanted or
offensive e-mail message, please check to make sure
that you included the full "received headers" when you
sent us a copy of the e-mail message in question.  You
may need to select a "Show All Headers" option in your
e-mail software in order to include the full received
headers.  (You can tell whether they are included by
looking for lines that begin with the word "Received:"
in the header lines at the top of the message.)  Please
understand that without the full received headers, we
are unable to process a complaint.

Also, remember not to reply to any spam or electronic
chain letters you receive, since replying may result in
your being added to more spam mailing lists.

-- Security and Abuse Dept.
   Juno Online Services, L.P.