Pianodisc/Pianomation systems

[Guy, Karen, and Tor Nichols]

Dave P.,
	With all due respect, sir, if you had a residential customer with a
mega-buck grand that didn't work, you'd expect the courtesy of a
'complaint' call before the customer decided to condemn your product
publicly. Fair?
And you might even mutter something (under your breath) about the
customer's common sense around letting a major investment deteriorate like
that. Maybe?
	Again, with respect. I've just know that it's real frustrating to hear
about complaints when the customer hasn't even called. There's two
manufacturers represented with that piano, and I betcha they'd love to have
the instrument fully utilized and showing off their stuff. Even though the
new BPO units don't use Pianodisc. Ask. It COULD benefit the dept., you think?
Guy  




At 07:40 PM 6/18/97 -0700, you wrote:
>David, List:
>
>We have one Baldwin "R" grand with a pianodisk here at SMU.  We bought
>it as a package 4 years ago.  Our chairman hoped it would be used for
>accompanyment and save $$.  It hasn't.  I don't think the player has
>worked all this year.  No one has asked about having it fixed.  The
>piano is used as any other classroom piano, ignoring the pianodisk.
>
>The school kind of bought it because it was technology that students
>should know about.  They still don't.
>
>It really hasn't been worth it for the school.  I don't do any work for
>dealers so I don't know about that side of the issue.
>
>dave
>-- 
>_______________________________________________
>
>David M. Porritt, RPT
>Meadows School of the Arts
>Southern Methodist University
>Dallas, Texas
>_______________________________________________
>
>
Guy Nichols, RPT
nicho@lascruces.com
	You are what your deep driving desire is.
	As your desire is, so is your will.
	As your will is, so is your deed.
	As your deed is, so is your destiny.
		--Brihadaranyaka Upanishad IV.4.5